Below is a link to where you can do this easily. You can still report your seller which will actually do more good than a negative feedback will. I would have felt the same way about the product if I had received it. With that said, you have a legit concern about the quality of the product. Sounds to me like your seller made some mistakes to be sure, but so did you. Some of us take them more seriously than others. Because your seller didn't use as much care in packaging doesn't mean now or ever that two wrongs make it right !! It actually is the buyer's responsibility to package the item correctly so it will likely survive the return trip. Typically what Ebay does in a situation like this or similar is to refund the buyer out of Ebay funds just to make the buyer happy, not because the buyer is right. Sat Oct 7 02:41:48 is unlikely that those are the reasons Ebay refunded you the other 50%. While going through that procedure, I came across the following remote management screens-EBay Buyer Calls Feedback Removal 'Review Tamperin It was essentially brand new.ĭespite that, I decided to erase all content and settings to be on the safe side. My first thought was to connect the iPad to my Mac and check the battery cycle count. After pressing the sleep/wake button, the following screen was displayed with a message to ‘Finish Setting Up iPad’. When it arrived, the iPad was in sleep mode rather than being powered off. In my case, the device was listed as in great condition and hardly used. I purchased an iPad last year and would likely have experienced a similar issue had I not spotted it. Given the timescale, I suspect the device was loaned to somebody prior to being sold on eBay, and because it has not been returned, the lender has deactivated it. If the OP suspects that the device is stolen, then they should contact the Police. It's possible that they will be able to identify whether the device has been marked as stolen. I doubt that Apple will be able to do anything because the OP doesn't have proof of purchase from either them or another retailer. Tip - to actually speak to someone at eBay, go through the help procedure as if you're reporting a hacked account. If not, then I would still contact eBay as it's possible that other people have had issues with this seller. I think the OP should try contacting the seller first, assuming they're still registered with eBay. I asked them whether it was a legitimate purchase. I decided to purchase making sure that I was covered by eBay’s money-back guarantee.īecause of my suspicions, I decided to contact the institution shown on the remote management screen rather than the seller. The seller had excellent feedback and there was recent activity, so no reason to think that their account had been hacked. They’d also sold another iPad Pro a couple of weeks earlier, although no feedback had been left for that. The prices were also very good.Īt first, I wondered if there was only one iPad Pro, but the serial numbers shown on the photographs checked out (at least two of the devices were registered on the same date). I’d already been suspicious because the seller had listed two other iPad Pros on the same weekend that I bought mine. Presumably if I'd completed the original setup process, I wouldn't have known about the remote management.
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